What is telemedicine?
The basic idea of telemedicine is the use of technology to provide health care from a distance. At West Pediatrics, telemedicine is the use of phones, texts, email, FaceTime, Skype, or secure message to provide your children with quick, convenient, and optimal concierge pediatric care, even after business hours!
Patients of West Pediatrics are given Dr. West's direct contact information. When you need your doctor, through telemedicine, Dr. West is available to you!
In other words, if your child wakes up with a rash, instead of scheduling a visit to the doctor, you can FaceTime Dr. West or send a picture and she can evaluate the rash in real time. Then, if the issue requires an in person visit, Dr. West strives to come to you within 24 hours!